Inner Mongolia welcomes 12 more service pilot projects

By Liu Yufen (chinadaily.com.cn)

Updated: 2014-02-11

A total of 12 more pilot projects in the service industry at the State-level were approved in the Inner Mongolia autonomous region in 2013, according to the Standardization Administration of China.

There are 28 service industry pilot projects in the autonomous region to date, all of them at the State level. The 12 new approvals cover both the production and living services industry, including six eco-tourism service standardization pilots, a modern medical logistics pilot, a museum service standardization pilot, a governmental service pilot, an administrative service pilot, a community service pilot and an elderly care service pilot.

The projects' pilot period starts New Year's Day of 2014 and lasts until Dec 31, 2015. During this period, the pilots will seek to develop service brands with industrial characteristics and advantages, and to ensure each service procedure is has its own standard and the standards coverage will reach 80 percent.

All the projects must implement state, industry, local and enterprise standards in accordance with their industry. The rate of standards implementation must reach 90 percent. Customer satisfaction, an important factor in the service industry, will reach 90 percent according to pilot requirements.